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FAQ

Answers to most common questions about products, orders, shipments, and payments.
Description Plus

Experience the Ultimate in Comfort and Performance with the TruDive Ocean Fantasy Scuba Wetsuit 3mm! Designed for passionate divers, this wetsuit offers superior flexibility and warmth with premium Yamamoto #39 sponge and TruHot warm quick-drying lining. The ultra-elastic glide skin ensures a snug yet comfortable fit, enhancing mobility for every underwater adventure. Featuring a high-elastic panel design and a convenient front zipper, it's perfect for scuba diving, surfing, wakeboarding, and more. Elevate your water sports experience with the perfect blend of performance, comfort, and style!

How do I choose my sizes? Plus
  • You can choose your sizes based on size chart below
When will my order ship? Plus
  • In-stock wetsuits are shipped within 3 days of placing your order, premium or made-to-order wetsuits typically require 10–20 days to ensure our high-quality standards, while custom-made suits take around 30 days.
  • If you need an item urgently, you may request priority production (subject to availability). To check availability for your timeframe, please contact us at support@freedivecollective.com
Do I have to pay taxes for my purchase? Plus
  • You're in luck! We will cover all import duties and taxes that may be applied to your product for products shipped via. Standard Shipping.
Can I cancel my order? Plus
  • All paid orders are automatically queued for production or distribution. If you wish to cancel your order, please contact us at support@freedivecollective.com within 24 hours of purchase.
Warranty Terms Plus
  • If you receive a product that does not match your order, please contact us within 24 hours. Be sure to include a photo of the item along with your invoice details and send them to support@freedivecollective.com. Please note that we cannot honor the warranty if the item has been damaged due to misuse or other man-made causes.
Ask a Question Plus

We're here to help! Feel free to reach out with any questions via WhatsApp or email us at info@freedivecollective.com.

INTERNATIONAL SHIPPING

We provide fast worldwide delivery via. Express Shipping

24/7 SUPPORT

Should you have questions about delivery, returns, and technical issues, we are always here to help